Privacy Policy

In accordance with the requirements of Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), and the ePrivacy Directive (2002/58/EC) and applicable national implementing legislation, the Site Administrator will manage, under conditions of safety and only for the specified purposes, the personal data provided by users. We inform you that the personal data provided by users to the site administrator are processed for the purpose of providing in optimal conditions the intermediary services for ticket sales to events, including ticket issuance, online platform operation for orders placed by users, and the services related thereto, as well as for direct marketing purposes.

Each user, at their own option, provides some of their personal data in order to benefit from the service offered by the Site Administrator. Refusal to provide certain data may lead to the inability to access certain services through the Site.

Your personal data may be disclosed to the contractual partners of LIVE TICKETS LTD involved in the provision of our services, such as courier service providers, accounting service providers, payment processors.

In accordance with the General Data Protection Regulation, each user has the right of access, the right to rectification, the right to erasure, the right to restriction of processing, the right to object, the right to data portability, the right not to be subject to an individual automated decision and the right to seek judicial remedy.

To exercise these rights, each user may submit a written request to that effect, to be sent by post to the address of the site administrator: LIVE TICKETS LTD, with registered office in ENGLAND, LONDON, 4, FLAT 1, ANGLESEA MEWS, SE18 6ER or by email to: [email protected].

For customers of Hard Rock Cafe and Beraria H locations: your name, phone number and email address will be communicated to the venue so that they can keep you informed about your reservation. If you notice that they are being used abusively (for other purposes), please contact us. Thank you.

The Site Administrator processes the personal data of Users in compliance with the Privacy Policy, which forms an integral part of these Terms and Conditions.

If you have subscribed to our marketing communications and/or have accepted marketing cookies, you express your consent for LIVE-TICKETS.COM to process your personal data for direct marketing and personalized advertising purposes. This may include the use of online identifiers and the creation of interest segments by providing advertisements relevant to you and your interests.

Consent may be withdrawn at any time, at no cost, by (a) revoking consent for non-essential cookies; (b) unsubscribing, by clicking the unsubscribe link included in each email received; and/or (c) sending a request to that effect to the email address: [email protected]. Withdrawal does not affect the lawfulness of prior processing. For details regarding the types of data, durations, recipients and transfers to third parties, please consult the Cookie Policy and the Privacy Policy.